ENCORE TERMS AND CONDITIONS
At Encore we offer our pupils the chance to shine in a safe and friendly environment. We expect pupils to be respectful to teachers and their peers and conduct themselves in a suitable manner whilst attending our classes/camps.
An enrolment form must be completed and signed by a parent/guardian before classes begin. Encore’s number one priority is the safety and security of your child. For our classes to take place in a safe and secure environment we require you to complete the enrolment form accurately and notify us immediately of any changes. Your completed enrolment form is your contract with Encore School of Performing Arts as from the date of return.
Encore School of Performing Arts is open to all subject to the following conditions:
Waiting List:
When notified by the school regarding bookings, places will be allocated on a first come first serve basis due to the class number being capped. If you do not have a place you will be added to the waiting list and notified if a place becomes available, you will then have 24hours to accept the place before it is offered to the next child on the list.
Staff/teachers:
All teaching staff, including cover teachers who may be brought in at short notice, are highly qualified, safeguard trained, and enhanced DBS checked. Class assistants are all DBS checked before working for Encore. There is always a first aider on site at any of the Encore classes. Parents should be aware and recognise that due to the nature of dance, some aspects will involve teacher/ pupil physical contact. Contact will be made for correctional and instructional purposes only (E.g. teachers hands correcting a pupils limbs, shoulder, head or trunk). These correctional methods are required to ensure a high quality of teaching.
Supervision while on site:
Students must ensure they always get full permission from staff prior to leaving class.
Behaviour:
Racist, sexist and other offensive language and behaviour is not tolerated at Encore School of Performing Arts, and we reserve the right to terminate your membership without notice, the final decision being undertaken by the Principal (Mrs Heidi Bright). Please note that under no circumstances are pets allowed on school premises due to Health and Safety reasons.
Photo Consent:
Pupils may on occasion be photographed or filmed during classes or performances. By enrolling to Encore classes and completing the enrolment form you are agreeing to this, if you wish for your child to opt out, please confirm this on the form or notify the Principal (Mrs Heidi Bright). info@encoreschoolofperformingarts.co.uk
Photographs will be stored on file and may be used for marketing purposes.
Watch Week:
There may be occasions where Parents/Guardians will be invited to a mini performance and notice will be given. Parents may be asked to provide basic accessories and basic costume if required for watch week/performance.
Emergency contact:
If there are any problems regarding the collection of your child/children, please contact us to notify us as early as possible using the contacts below;
Principal- Heidi Bright 07761992263
Please note that these contact numbers should only be used in an emergency.
Food:
No food is to be eaten in during classes. Please ensure students do have a water bottle.
Uniform:
Children should attend classes in the correct uniform.
Attendance:
Children must arrive and be collected promptly, latecomers will have to wait outside until an appropriate time to join the class. Children arriving after 15 minutes may be refused admission, as this may disrupt the professional attitude to classes we aim to foster. Where possible Encore will aim to let people know of any changes in venue or class time at least one week ahead of schedule.
Absence:
Children attending classes at Encore must show excellent attendance. Please notify us of an absence, with reasoning via email. Any child missing for more than two classes per term without reason may not be able to join future classes. Class numbers are limited so good attendance and commitment to the class is essential.
Illness/Injury:
Parents are not to allow their child to attend Encore if they are feeling unwell or have a known injury which would prevent a student from fully taking part. This includes presenting any contagious illness, such as; Chicken Pox, Head Lice, Common Cold, Flu and, as of March 2020, symptoms of COVID-19. COVID-19: Parents are expected to follow government advice in relation to when to self-isolate.
Refunds will only be given in the event of illness or injury preventing attendance at classes for a sustained period of time at the principal’s discretion.
Booking:
All classes must be booked in advance using the online booking system. New students may join classes during the term subject to availability. If there are no spaces in a requested class/workshop when booking the student may be added to a waiting list.
Priority Booking:
A priority booking will be for current students and those wishing to continue should register to secure their places in the next term’s classes. If any current students have not registered during the booking time their place may become unavailable and places will be offered to the waiting list.
Payment
Payment is required at the time of booking and full payment must be received in advance of the first class/ workshop to confirm a place. Encore is a no cash school.
Refunds
Encore cannot offer a refund for classes/workshops missed by our pupils. If classes are cancelled due to teacher absence or unforeseen circumstances, we will endeavour to offer extra sessions but cannot offer refunds for individual classes. Please be aware that extra sessions are likely to be during the first week of the next holiday or when the premises have availability.
Cancellation
Encore requires a minimum of one-half term’s notice should you not wish to continue with classes. Occasionally some classes may be cancelled due to circumstances beyond Encore’s control. The administration team will endeavour to contact paid customers and will either offer an extra session or, in rare cases of a cancellation, a full refund will be given.
Encore reserves the right to cancel a class if there are fewer than eight participants and the above efforts will be made to place a student in an alternative class.
Communication:
Should you have any questions please do get in touch with the Principal (Mrs Heidi Bright) using the email below;
info@encoreschoolofperformingarts.co.uk
Data and Information:
Encore will endeavour to keep your personal details safe. Personal information will be saved on our personal computer system. By signing these terms and conditions you are agreeing for your data to be held on a file in a secure location.
Additional Notes:
LOCALISED LOCKDOWNS and PANDEMICS:
If Encore cannot deliver classes due to force majeure or government directive, we shall implement online classes via video conferencing software as a replacement. No refunds will be offered.
If a child or household member is told to self-isolate by NHS Track and Trace (or equivalent service) classes will be provided to the student via video conferencing software. If the student is unwell and cannot take part,
Heidi Bright-Principal
A.L.C.M A.I.D.T.A
Please complete below to agree to the Terms and Conditions above and return via email.
Parent/Carer Name: ……………………………………………………………………………………..
Pupil Name and Class/es: (this can have multiple entries if siblings are attending Encore)
………………………………………………………………………………………………………………
Date: ………………………………………………………………………………………………………..
Review Date: January 2027
